How do I sign up for Subscribe & Save?

During checkout, just select the “Subscribe & Save” checkbox and follow the instructions to complete the setup.

How do I cancel my Subscribe & Save subscription?

Go to “Account” in the top right corner of our homepage, select the “Subscribe & Save” dropdown, and scroll down to the bottom of the page to click the “Cancel Subscription” button.

How do I skip a Subscribe & Save order?

Go to “Account” in the top right corner of our homepage, select the “Subscribe & Save” dropdown, and hit the “Skip” button on the top right of page. This will cancel your current order and push your subscription to the next scheduled delivery.

How do I get my Subscribe & Save order sooner?

Go to “Account” in the top right corner of our homepage, select the “Subscribe & Save” dropdown, and click the “Reschedule" button. You can then choice from the available delivery dates to get your order sooner. 

How do I add or remove items from my Subscribe & Save order?

Your current order will be displayed in the cart. You can add or remove items as needed. Any changes will automatically update, and you’ll only receive one confirmation email. If you make further changes after that, they will be reflected in the final order confirmation email.

How do I change my address?

Please reach out to support@buckeyevalleybeef.com for any address updates.

How do I change my delivery date?

Log in and select “Subscribe & Save” from the Account menu. From there, you’ll be able to select a new delivery date that works better for you.

What if I need to skip or cancel my order?

You have full control over your subscription. You can modify your order, skip a delivery, or cancel anytime. We won’t lock you into any commitments, and we’ll never make you hunt for a cancellation button — we don’t like those either!

Will I be notified before each delivery?

Absolutely! You’ll receive an email 2-3 days before your order leaves our farm, and another reminder on the day of your deadline to make changes closes.

How long do I have to adjust or change my Subscribe & Save order?

You can make changes to your order up until the cutoff deadline for your area. You’ll receive an email and text the week before your deadline to remind you to make any adjustments.

How do I change my Subscribe & Save order frequency?

Log in and select "Subscribe & Save" from the Account menu. From there, you can choose a delivery frequency that works best for you, whether it’s weekly, every two weeks, every four weeks, or every eight weeks.

How do I send a gift to someone else under my account?

Simply reach out to us for assistance. We'll be happy to manually enter your gift order.